Some of the information below might be a little technical but it’s important that you read and understand what follows because it explains how we will collect, use and store your personal information you provide to us.
If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our promise, please let us know straight away by getting in touch with us by: Mail: PO Box 131, Eumundi, Queensland, Australia 4562. Email: [email protected] Online: https://www.biddytarot.com/contact-faq/
1. What we collect and how we collect it
The personal information we collect about you depends on the dealings you have with us. “personal information” includes information about an individual who is reasonably identifiable. For example, if you:
(a) register on the Site, you may be asked to complete a registration form and provide personal information. You may also be asked to choose a user ID and password in order to take advantage of certain features on the Site or digital messaging services, such as newsletters or contests. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please note that many products and services available on the Site require registration and if you elect not to provide such information, you will not be able to take advantage of those products and services;
(b) provide details to join special mailing lists or databases if you’d like to receive information about, for example, certain products, we may collect your name, contact details, date of birth and information about your shopping or product preferences;
(c) make a purchase online or using an electronic device such as an iPad when you set up an online account, we will collect your name, contact details, order details, credit card details, address and we may also ask you to provide your date of birth and gender;
(d) provide information via social media pages such as providing your name or contact details via the Biddy Tarot Facebook pages, or our Twitter or Instagram accounts or other social media sites or Apps;
(e) attend a Biddy Tarot function or event, we will collect your name, contact details and any dietary or accessibility requirements;
(f) enter a contest, in online or printed format, we may collect your name and contact details along with your merchandise, service preferences, and answers. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Site. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes (see the rules of each contest for details about how your personal information will be used, including postings to the Site);
(g) participate in surveys, you may have to register and we may request personally identifiable information from you in conjunction with the survey. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Site;
(h) send us an enquiry or provide us with feedback through our online form or via email, we will collect your name, contact details, details of your enquiry or feedback and information about our response.
(i) engage with or purchase products from third parties who deal with us, such as our Affiliates, or through third parties; and
(j) carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products or services which we offer.
We may also collect information that cannot be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, “click stream” data, and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other customers who visit certain areas of our Site. Aggregated information will not contain any information that can be linked directly back to you.
You agree that you do not object to us using your personal information for any of the purposes outlined in this policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under applicable privacy laws.
Information is automatically collected through your use of the Site, Affiliates’ websites and Apps, through cookies. Cookies are tiny text files that websites or apps may place on your computer or device.
What cookies do we use?
When you visit our Site, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the Site, how long they stay and how they move around the Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will also store this information.
Advertising and Targeting Cookies
These cookies record your visit to the Site, the pages you have visited and the links you have followed to other Sites. We will use this information to try and make the Site more relevant to your interests.
We may use functional cookies that allow us to remember choices you have made in relation to the Site so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our Site. Some cookies that we use are necessary for our Site to function properly and to enable you to move around the Site and use its features.
Third Party Cookies
We know you love to share the great content we have on the Site so we try to make it as easy as possible to do so. We add buttons to allow people to easily share on networks like Facebook and Twitter. We also use Facebook to power the commenting functionality on the Site.
We don’t control the setting of these third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Our internet service providers may also use other standard web-based technologies to analyze your movements while accessing our Site. The technologies include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Site, and help determine the best use for Site content, and product and service offerings. Some of this information, including the IP address, may be stored on our internet service provider’s server logs, and may be available for extended periods of time.
How do I turn cookies off?
3. Why we collect personal information
The main purposes for which we collect, hold, use and disclose personal information are:
(a) processing transactions online;
(b) promoting us and our products and services, including through direct marketing, events and competitions, public relations and social media;
(c) performing research and statistical analysis, including for customer satisfaction and product and service improvement purposes. This may include matching information we collect against other information held by third parties. (We may also use and disclose de-identified data for these purposes);
(d) helping us tailor existing or develop new products, services or offers, and to help us selectively target promotional offers and opportunities;
(e) developing or seeking to deliver new ranges of products or services;
(f) protecting the security of our customers, suppliers and merchandise (including theft and fraud prevention);
(g) answering queries, resolving complaints and responding to social media; and
(h) general planning and administration.
We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or which are required or authorised by or under law, and for which you have provided consent.
Direct marketing and opting out
By providing your address, email address and telephone numbers to us you consent to us contacting you for the purposes set out above. We may send this information in a variety of ways, including by mail, email, social media, SMS, MMS, telephone.
If at any point you no longer wish us to hold your personal information or you do not wish to receive information from us then there are a number of ways you can unsubscribe:
(a) contacting us by email at [email protected], through our online form or by writing to PO Box 131, Eumundi, Queensland, Australia 4562;
(b) advising us if you receive a marketing call that you no longer wish to receive these calls; or
(c) using the unsubscribe link that we include in our electronic messages (eg email, SMS or MMS) to opt out of receiving those messages. Each “unsubscribe” link only relates to that specific type of communication (e.g. marketing communications or survey communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from our survey communications (or vice versa). Please also note that you may continue to receive communications which are already en route to you for a short period of time while your relevant unsubscribe request is being processed.
4. Who we may share your personal information with
We may share your personal information with third parties where appropriate for the purposes set out above, including:
(a) financial institutions for payment processing; and
(b) our contracted service providers or partners, including: information technology service providers; venues and event organisers; marketing and communications agencies; research and statistical analysis providers; external business advisers (such as recruitment advisors, auditors and lawyers); and regulatory, investigative or government bodies to comply with laws.
We may ask one of these third parties to contact you directly for a specific purpose, and provide us with information collected from you in the course of providing the relevant products or services.
5. Data quality and security
We hold personal information in a number of ways, including in printed documents, electronic databases and email contact lists. Printed documents may be held at our office, or archived in boxes and stored in secure offsite facilities. We take reasonable steps to:
(a) ensure that the personal information that we collect, use and disclose is accurate, up to date and complete and (in the case of use and disclosure) relevant;
(b) protect the personal information that we hold from misuse, interference and loss and from unauthorised access, modification or disclosure; and
(c) destroy or permanently de-identify personal information that is no longer needed for purposes permitted by applicable privacy laws.
You can help us keep your information up to date, by letting us know about changes to your details.
The steps we take to secure personal information include website protection measures, security restrictions on access to our computer systems, controlled access to our corporate premises, policies on document storage and security, personnel security and training and workplace policies. While we endeavour to protect the personal information of users of our Site, we cannot guarantee the security of information you disclose online: you disclose that information at your own risk. If you are concerned about sending your information over the internet, you can contact us as set out in section 10. You can also help protect your personal information by keeping your account details confidential. If you become aware of any security breach, please let us know as soon as possible.
The Site may make chat rooms, forums, commenting and message boards available to you and other users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties.
By using the commenting features of the Site or community forum, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Third party sites
Links to third party sites that are not operated or controlled by us are provided for your convenience only and should be used with your discretion and prudent judgment. Some of these third-party marketing channels may be “co-branded” with our logo; even so, these third-party channels are not operated, controlled or maintained by us. We are not responsible for the privacy or security practices of those sites, which are not covered by this policy. Third party websites should have their own privacy and security policies, which we encourage you to read before supplying any personal information to them. Links from our Site to third-party sites do not constitute sponsorship, endorsement, or approval of the content, policies or practices of such third-party sites.
6. Access and correction
Please contact us if you would like to access or correct the personal information that we hold about you. We may ask you to verify your identity before processing any access or correction requests, to make sure that the personal information we hold is properly protected.
We will generally provide you with access to your personal information within 30 days, subject to some exceptions permitted by law. We will also generally provide access in the manner that you have requested (eg by providing photocopies or allowing a file to be viewed), provided it is reasonable and practical for us to do so. We may however charge a fee to cover our reasonable costs of locating the information and providing it to you.
If you ask us to correct personal information that we hold about you, or if we are satisfied that the personal information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information to ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading. If we correct personal information about you, and we have previously disclosed that information to another agency or organisation, you may ask us to notify that other entity. If so, we will take reasonable steps to do so, unless this would be impractical or unlawful.
7. Cross Border Disclosure Access and Consent to Transfer
We may disclose personal information to overseas recipients, who are located in places such as Japan, Singapore, India, Hong Kong, the Philippines, the United States of America and other countries or jurisdictions depending on the nature of the services those recipients provide to us (for example storing data via a cloud service, or where our customer relationship management system is hosted on servers located overseas, or where delivery address information for online orders is managed via a third party located overseas).
By providing us with your personal information, you consent to our use of it in accordance with this policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.
For United States Users:
The United States may not have data privacy laws that are deemed to afford an equal level of protection for your Personal Information as those laws legislated at the direction of the European Union, Australia or geopolitical, national or regional legislative bodies. However, please be assured that we will continue to adhere to the principles stated in this policy and will make reasonable efforts to comply with applicable international, national, regional, territorial, and provincial laws in connection with any information collected through the Site. We will always endeavor to preserve the integrity, confidentiality, and security of personal information and afford such personal information reasonable level of protection.
Your California Privacy Rights: Other than as is stated by this policy, we will not share any personal information about you with outside third-parties for their direct marketing purposes to the extent prohibited by California law, unless you agree otherwise as authorized by your prior written consent.
California residents have the right to request information from us regarding the manner in which we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at [email protected] or mail a request to PO Box 131, Eumundi, Queensland, Australia 4562. You will receive the following information:
- Information regarding the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any;
- The names and addresses of the third parties who received information for their direct marketing purposes; and
- Examples of the products and services subject to the third-parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.
8. Data Retention Periods
We will retain your personally identifiable information for as long as your account is active or as needed to provide you with our products and services. If you wish to cancel your account or request that we no longer use your information to provide you with our products and services, please contact us at [email protected] However, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. General Audience Website Not Directed Toward Children
Protecting the online privacy of children is especially important to us. The Site is a general audience site. Our content is neither directed toward minors nor children who are under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself.
If we or our internet service providers become aware that a minor or a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should email us at: [email protected]
10. Complaints or Questions
We hope everything is explained here clearly but if you would like further information about how we manage your personal information, or if you have any queries relating to this policy, or wish to lodge a complaint in relation to an alleged breach of applicable privacy laws, please contact us by: Mail: PO Box 131, Eumundi, Queensland, Australia 4562 Email: [email protected] Online: https://www.biddytarot.com/contact-faq/. All complaints received by us will be dealt with fairly and in a timely manner considering all the circumstances of the complaint. In most cases, we expect that complaints will be investigated and a response provided within 30 days of receipt of the complaint. If the matter is more complex and our investigation may take longer, we will contact you and tell you when we expect to provide our response.
11. Changes to this Policy
We may amend this policy from time to time. Please check back frequently to see any updates or changes. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Site and/or send an email to users who have provided an email address. Please note that you should always update your personal information to provide us with a current email address.
The current version will be posted on the Site and a copy may be obtained by contacting us at [email protected].
The Biddy Tarot website (Site) is a sacred online space for connecting with Tarot enthusiasts and learning to read Tarot with confidence. We love, and want to protect, the beautiful space we have created and those who use it.
To maintain this sacred space, we have established a set of Site rules. If you access and use the Site, you agree to follow these rules. If you don’t agree with them, please don’t access or use the Site.
We may revise these rules from time to time by updating this posting. The revised rules will take effect as soon as they are posted on the Site.
We (Biddy Tarot) are the owners of the Site, including all content which makes up the Site (Content).
We encourage you to contribute to the Site by submitting comments, participating in the Site discussion areas and, where appropriate, uploading information and photos (Submissions).
You retain any ownership rights you already have in your Submissions. By posting Submissions, you agree that we can reproduce, modify, publish, and distribute the Submissions and that we won’t breach anyone else’s rights if we do so.
In particular, by making a Submission on the Biddy Tarot website pages, you consent to Biddy Tarot reproducing and publishing that content (either in whole or an edited version of the posting) elsewhere on the Site, in communications, and in social media forums.
Please do not share resources, training, or content with people outside of the Site or claim that it is yours.
Nothing you do on the Site will transfer any ownership rights in any part of the Site to you or permit you to assert any ownership rights unless we specifically agree.
Unless we give you our specific written permission, you can’t reprint or electronically reproduce the Site or any of its contents, including tarot card images, in whole or in part. If you buy documents through the Site, you can use those for personal use, but don’t give them to anyone else outside of the Site to use.
We might change or take down the Site from time to time.
We may, from time to time, modify or discontinue, temporarily or permanently, any or all of the Site or the Content. If you keep using the Site or the Content after a revision, you accept the revised terms.
The Site is intended as a safe place for people to learn the Tarot. It is of utmost importance that all conversations that take place in the Site be encouraging, inspiring, kind, and dedicated to learning the art of Tarot.
We expect participants to help us achieve this by keeping the conversations welcoming and inviting, and following these basic rules:
- Please be pleasant and respectful of the opinions and beliefs of others
- Be open to ideas and opinions that may be different to yours
- Keep personal differences out of discussions
- Keep your comments focused and on topic
- No blatant self-promotion, marketing, advertising or sales pitches of your own products or services (or anyone else’s)
- Maintain client privacy and confidentiality. Remove any identifiable information if you wish to share a client reading or situation
- If you post a reading and want help with interpreting it, give your interpretation first, then ask for help
- What is shared in the Site, stays in the Site. Respect each other’s privacy and intellectual property
- Contributors may not submit content that is threatening, abusive, defamatory, indecent, harassing, or offensive
You must not post, display or otherwise contribute to the Site anything that belongs to someone else, is unlawful, offensive, mean or nasty (even if it’s true!), any spam or any private information about anyone else.
You also aren’t allowed to distribute viruses, corrupted files or anything else that might damage the operation of any computer hardware or software, or collect or store personal data about other Site visitors.
From time to time, we might send you business-related communications, but only if you have registered or subscribed to receive them. If you ask us, we will stop sending promotional materials to you.
In order to access certain features of the Site, you may need to (i) register as a member; (ii) sign in via your social media account; or (iii) verify that you are over 18 years old.
We expect you to be honest and give the correct information about who you are. You can choose a display name which is different to your real name, but you cannot pretend to be someone else or use a vulgar or offensive display name.
If you provide us with inaccurate or untrue information or break any of our rules we can prevent you from accessing or participating in the Site.
You can access and participate in the Site only for personal purposes.
If you buy anything via the Site you must pay for it.
All prices are in USD.
We don’t automatically give refunds but if you have a concern about something you’ve paid for, let us know and we can discuss your options.
Even if you stick to the rules, from time to time others may not (we’ll deal with them separately!). You understand that you access and use the Site at your own risk. We reserve the right to review, flag, modify, refuse or remove any or all Submissions, but we don’t have to, and we will not be responsible for anyone’s Submissions. Also, you understand that we have no control over the accuracy or completeness of any Submissions.
If you believe someone else is not following the guidelines, please let the Site team know here.
All comments on our Site are being monitored. They will be reviewed as quickly as possible during regular business hours (Monday – Friday, 8am-5pm PST)
We reserve the right to delete negative or hateful comments, or remove any content that others might find offensive or threatening.
We reserve the right to reject posts that direct readers to third-party websites.
You may face personal liability if content you submit is published and is unlawful.
If you do not follow the Site rules, we may prevent you from accessing and using the Site and you will lose all of your rights – but we retain our rights to enforce these rules against you.
You have some rights too. But they are limited.
YOU SPECIFICALLY AGREE THAT YOUR ACCESS TO, AND USE OF, THE SITE AND USE OF CONTENT IS AT YOUR SOLE RISK AND THE SITE AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE ESPECIALLY DON’T PROMISE THAT:
- YOUR ACCESS TO, AND USE OF, THE SITE AND USE OF THE CONTENT WILL MEET YOUR REQUIREMENTS (AND YOU ACKNOWLEDGE THAT YOU HAVE RELIED UPON YOUR OWN EXPERIENCE, SKILL AND JUDGEMENT TO EVALUATE THE SITE AND THAT YOU ARE SATISFIED AS TO THE SUITABILITY OF THE INFORMATION ON THE SITE TO MEET YOUR REQUIREMENTS); OR
- YOUR ACCESS TO, AND PARTICIPATION IN, THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM VIRUSES OR ERROR.
- SO LONG AS THE LAW SAYS WE CAN, WE EXCLUDE ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTEES OR OTHER PROVISIONS THAT AREN’T CONTAINED IN THE TERMS, INCLUDING ANYTHING ABOUT ACCEPTABLE QUALITY, FITNESS FOR PURPOSE, TIMELINESS OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
- If there’s anything we aren’t allowed to exclude (“Non-Excludable Term”), but we’re able to limit your remedy for a breach of such a Non-Excludable Term, then our liability is limited to our choice of one or more of the following:
- for goods, replacement, or supply of equivalent, goods, repair of the goods, payment of the cost of replacing the goods or of acquiring equivalent goods or paying to have the goods repaired; or
- in relation to services, supplying of the services again or paying to have the services supplied again.
SUBJECT TO OUR OBLIGATIONS UNDER THE NON-EXCLUDABLE TERMS, WE WON’T EVER OWE YOU (I) MORE THAN US$100 IN TOTAL; OR (II) FOR ANY LOST PROFITS OR OPPORTUNITIES OR CONSEQUENTIAL LOSSES OR PUNITIVE DAMAGES, ARISING IN RELATION TO THESE TERMS OR AS A RESULT OF YOUR ACCESS TO AND USE OF, OR INABILITY TO ACCESS, THE SITE. ALSO, IF YOU CONTRIBUTE TO YOUR LOSS, THE US$100 WILL REDUCE TO TAKE ACCOUNT OF YOUR RESPONSIBILITY.
You must protect us and anyone who works for us, from any loss, damage, liability, cost or expense (including legal fees) suffered because (i) a claim is brought by someone else against any of them, to the extent that such claim arises out of your breach of these terms, your breach of or failure to comply with any laws or your misuse or infringement of any rights which belong to someone else; or (ii) you breach any obligation or promise to us under these terms or you break the law.
We aren’t responsible for any loss, corruption or interception of data sent to or from the Site that occurs outside of our computer systems (such as those which occur while data is being sent over the internet). We recommend that you install and use up-to-date anti-virus and firewall software on your computer.
We promise, and you promise, that we won’t say bad things about each other.
The Site and the Content may contain links to websites operated by third parties or include advertising or promotional material provided by our advertisers. We are not responsible for that content or the accuracy of any other sites linked to via the Site or the Content. You should contact the relevant third party directly if have any questions.
We are not responsible for the actions or inactions of advertisers or content on linked sites.
In providing our Services, we are providing you with facts, information, insights and ideas only, in order to assist you in your business. You need to decide what may work best for your own personal or business needs and should make your own assessment after careful consideration of your situation.
We do not have your personal information, finances, your individual facts or situation in mind when we provide these Services. Our Services are not intended as, nor should they be construed as advice and we recommend that you contact a professional advisor if you would like information or advice that takes into account your personal and particular goals and financial situation.
We also do not guarantee that any information in our online courses and Services will increase revenue, profits, customer base, online presence or rankings, improve or make any guarantee about your business. We do, however, provide our experience, insights, perspectives and recommendations in order to assist you to consider options for your business which may have an overall positive impact and help you with your business needs.
Any legal issues will be taken care of by the courts.
If we can’t resolve any issues between us, our dispute will be controlled by the laws, and in the courts, of Queensland, Australia. We won’t intervene in disputes between members.