Contact the Biddy Tarot Team

If your question isn’t covered in the FAQ below, please send us a note. Remember, we LOVE short & succinct emails. And we will respond in the next 2-3 days (during normal business hours/days) if not sooner.

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FAQ

I just purchased an eBook or digital product. What happens next?

You will be sent a confirmation email to the same email address you use with PayPal. Check there first and also check your Junk Mail or Promotions folder. If you have not received a confirmation email, please contact our team using the form above.

I have not received the free email tutorial I signed up for. What should I do?

First, check your promotions and junk folders to see if the email landed there. It’s a good idea to add [email protected] biddytarot.com to your contact list to prevent this from happening. If you still cannot locate the email, contact the Biddy Tarot team.

Are your prices in AUD or USD?

All prices are in USD.

We use USD rather than AUD because, even though the business is based in Australia, Biddy Tarot is a global business with a global customer base. So, USD makes the most sense given over 90% of our customers are from outside Australia.

How much will it cost in my local currency?

To find out the cost in your local currency, you can use a Currency Converter.

Do you offer refunds?

Different products and services have different refund policies.

All of my Programs, Tarot Guides and books have a 30-day risk-free guarantee.

I do not offer refunds for the Biddy Tarot Community or Tarot readings – because each of these require a significant investment of time, energy and love. Plus, I want you to make a full commitment when you make a purchase!

What forms of payment do you accept?

At the moment I accept payments through credit card or Paypal (when paying in full).

Can I use Paypal to sign up for the payment plan for your courses or The Biddy Tarot Community?

Payment plans with recurring charges require a credit card for payment.

How do I advertise on your website?

I am not currently offering any advertising opportunities.

TAROT READINGS

I am facing some major life challenges. Can you give me a Tarot reading?

Absolutely. I am not personally offering Tarot readings at this time; however, you can always request a professional Tarot reading with one of the Biddy Tarot Endorsed Readers right here.

Alternatively, you are welcome to request a FREE Tarot Reading with one of the Biddy Tarot Community Members right here

I have paid for my Tarot reading. Now what?

After payment with PayPal, you will be directed to a request form to send in your details. If this does not happen, contact the Biddy Tarot team here.

Your reader will confirm receipt of your request within 24-48 hours.

Do you offer Skype or in-person readings?

At this time, I am not personally offering Tarot readings; however, the Biddy Tarot Endorsed Readers offer email readings and you can order one here.

Do you provide refunds?

Refunds will only be provided upon mutual agreement when the actual Tarot reading has not been performed. For example, if you and your reader cannot agree on the question or the Tarot spread and the reader has not started your actual reading, you may be offered a refund.

However, if your Tarot reading has been performed and completed, there will be no refund. This is because we pour our heart and soul into your reading and we invest a significant amount of time and energy into your situation. We will make our best attempts to clarify any questions you have and to give you advice on how to get the most out of your reading experience.

TAROT READING INTERPRETATIONS

Can you help me interpret my own Tarot reading?

I am not offering Tarot reading interpretations at this time, but you may want to consult our Tarot Card Meanings pages, or our eBook The Ultimate Guide to Tarot Card Meanings, for insight.

Free Tarot Readings

No one is available when I try to request a free reading. How do I get a free Tarot reading?

The availability of our Free Tarot Readings is based on the number of Tarot Readers who have volunteered their time for that day. If the website gives you the error message that there are no readings available, then unfortunately all of the allotted assignments have been filled at that time.

Try submitting your request again at the beginning of the hour – that’s when the readers become available. You should also have your question ready to copy and paste into the form.

I have not received my free Tarot reading. Where is it?

Your reader has 7 days to complete your reading, so first check that 7 days have passed.

Your reading is delivered inside of the free tarot readings hub, not to your email. When you submitted your request, you would have been emailed a username and password to log in. If you log in and it’s not there, please contact your reader directly by sending them a message inside of the hub.  If you don’t hear back from your reader after doing this, please visit this page and fill out the form to let Team Biddy know!

Tarot Guides (eBooks)

Are the Tarot Guides available as hard copy books?

Currently, only the Ultimate Guide to Tarot Card Meanings is available in paperback. Visit Amazon here to get your copy.

How can I read the eBook on my computer?

Simply click on the download link for the PDF file of the eBook, and save to your computer.

You must have Adobe Reader on your computer to view PDF files, and most computers come with it already installed. If not, you can download it for free at http://get.adobe.com/reader/. It is best to have the most up-to-date version of PDF Reader.

How can I read the eBook on my iPad or iPhone?

To read the eBook on your Apple device, download the EPUB file. Once you have clicked on the link, you may be prompted to choose Download again. Click on Download and when the process is complete, you can find the eBook in your iBooks app.

How can I read the eBook on my Android phone or tablet?

To read the eBook on your Android phone or tablet, download the PDF file. When you click on the link, the download will begin, and can be found in your status bar. When the download is complete, it can be found in your Downloads app.

How can I read the eBook on my Kindle?

To read the eBook on your Kindle, download the MOBI file from email on your Kindle, or use your USB cord to transfer the file. Then open inside your Kindle library.

Or you can send the eBook to your Kindle. You will need the MOBI file. Follow these directions for sending the file to your Kindle device if you own a PC. And these directions if you own a Mac.

Are the Tarot Guides available in other languages?

At this time, all of our Tarot Guides are available in English only.

What is the difference between Tarot Foundations: 31 Days to Read Tarot with Confidence and The Ultimate Guide to Tarot Card Meanings?

Tarot Foundations: 31 Days to Read Tarot with Confidence is all about teaching you how to read the Tarot cards, while The Ultimate Guide to Tarot Card Meanings contains in-depth meanings of the cards.

Getting in Touch with Brigit

Can I interview you?

While I can’t accept every invite to be interviewed, I would still love to consider the opportunity. Pleasecontact me here and provide your details including your subscriber numbers or audience size, your audience type, and the format and topic for the interview.

Will you write a guest post for my blog?

Same response as above, love!

Can I write a guest post for your blog?

From time to time, I do accept guest posts – but at this time, the schedule is full!

I only take a limited number each year and the quality and content of the post must be highly relevant, authentic and compelling for my audience. Please contact me with what you have in mind and if it is a good fit, I will give you an indication of the next available publishing date.

I have created a new Tarot deck / written a new Tarot book / build a new website. Will you check it out and share it with your audience?

Firstly, congratulations! What an achievement!

You are most welcome to send along something that you’d like me to review, however, please note that I only do reviews very rarely, and only for items that I end up truly adoring. More often than not, I only recommend those products, services and websites that I have personally sought out and use myself. So, keep this in mind when deciding whether to send something to me for review.

Can you teach me to read Tarot?

I sure can!

Join me in one of my Online Tarot Courses.

At this stage, I do not offer 1:1 Tarot tutorials.