Contact and FAQ
Got a question or want to get in touch? Please check the Frequently Answered Questions below. There is a 90% chance we’ve already answered your question right there!
- If your question isn’t answered below, click here to contact the Biddy Tarot Team.
- When can you expect a response? My support team will usually answer emails within 2-3 days (during normal business hours/days) if not sooner.
- What Tarot deck do you use on your website?
- I just purchased an eBook or Masterclass. What happens next?
- Are your prices in AUD or USD?
- Do you accept any other payment, other than PayPal?
- Do you offer refunds?
- How do I advertise on your website?
- I am facing some major life challenges. Can you give me a Tarot reading?
- I have paid for my Tarot reading. Now what?
- Do you offer Skype or in-person readings?
- Do you provide free ‘trial’ readings to see if we have a connection?
- Do you provide refunds?
Tarot Reading Interpretations
Free Readings on the Biddy Tarot Network
- How do I request a free Tarot reading?
- No one is available when I try to request a free reading. How do I get a free Tarot reading?
- I have not received my free Tarot reading. Where is it?
- I emailed my reader and the email was returned as invalid. What do I do?
- How can I become a free reader for Biddy Tarot?
Tarot Guides (eBooks)
- Are the Tarot Guides available as hard copy books?
- How can I read the eBook on my computer?
- How can I read the eBook on my iPad or iPhone?
- How can I read the eBook on my Android phone or tablet?
- How can I read the eBook on my Kindle?
- Do I need anything special to attend the Masterclass webinars?
- I can’t be at the live webinar. Will it be recorded?
- The webinar will not load and is stuck. What do I do?
- The recorded webinar is just showing a gray screen.
Getting in Touch with Brigit
- Can I interview you?
- Will you write a guest post for my blog?
- Can I write a guest post for your blog?
- I have created a new Tarot deck / written a new Tarot book / build a new website. Will you check it out and share it with your audience?
- Can you teach me to read Tarot?
What Tarot deck do you use on your website?
It’s the Radiant Rider Waite Tarot deck and it’s available at Amazon here.
I just purchased an eBook or Masterclass. What happens next?
You will be sent a confirmation email to the same email address you use with PayPal. Check there first and also check your Junk Mail or Promotions folder. If you have not received any confirmation email, please contact the Biddy Tarot team here.
Are your prices in AUD or USD?
All prices are in USD.
Do you accept any other payment, other than PayPal?
At the moment I only accept payment through PayPal or credit card. You can also order the courses without a PayPal account, using your credit card. You will just need to click on the part where it says ‘Don’t have a PayPal account?’
Do you offer refunds?
Different products and services have different refund policies.
My Tarot Guides & eBooks have a 30-day risk-free guarantee.
I do not offer refunds for my Masterclasses, Tarot Courses or Tarot readings because each of these require a significant investment of time, energy and love. Plus, I want you to make a full commitment when you make a purchase.
How do I advertise on your website?
I am not currently offering any advertising opportunities.
I am facing some major life challenges. Can you give me a Tarot reading?
Absolutely. To request a professional Tarot reading with me or one of the Biddy Tarot Endorsed Readers, go here.
I have paid for my Tarot reading. Now what?
After payment with PayPal, you will be directed to a request form to send in your details. If this does not happen, contact the Biddy Tarot team here.
Your reader will confirm receipt of your request within 24-48 hours.
Do you offer Skype or in-person readings?
Due to personal and family commitments, I don’t offer Skype or in-person readings right now.
Do you provide free ‘trial’ readings to see if we have a connection?
As a professional Tarot reader, I do not provide free Tarot readings. However, if you want to get an idea of my Tarot reading style, I recommend viewing the sample readings provided on my Book a Tarot Reading page here. I also offer a Quick Answer Reading at a reasonable price – it’s a great way to see if we’ve got a connection before purchasing a more comprehensive reading.
Do you provide refunds?
Refunds will only be provided upon mutual agreement when the actual Tarot reading has not been performed. For example, if you and your reader cannot agree on the question or the Tarot spread and the reader has not started your actual reading, you may be offered a refund.
However, if your Tarot reading has been performed and completed, there will be no refund. This is because we pour our heart and soul into your reading and we invest a significant amount of time and energy into your situation. We will make our best attempts to clarify any questions you have and to give you advice on how to get the most out of your reading experience.
Tarot Reading Interpretations
Can you help me interpret my own Tarot reading?
Sure thing. To give your Tarot reading the attention it deserves, you can book a personal Tarot reading interpretation here.
Free Tarot Readings
How do I request a free Tarot reading?
You need to submit your request for a free Tarot reading here.
No one is available when I try to request a free reading. How do I get a free Tarot reading?
Try submitting your request at the beginning of the hour – that’s when the readers become available. You should also have your question ready to copy and paste into the form.
I have not received my free Tarot reading. Where is it?
Your reader has 7 days to complete your reading, so first check that 7 days have passed.
Sometimes your reading will land in your junk mail folder, so look there first. If it’s not there, please contact your reader directly using the email address that came in your confirmation email. If you don’t hear back from your reader after doing this, contact the Biddy Tarot team.
I emailed my reader and the email was returned as invalid. What do I do?
This happens from time to time, but is usually a glitch. Please double-check the spelling and try sending your email again.
How can I become a free reader for Biddy Tarot?
Tarot Guides (eBooks)
Are the Tarot Guides available as hard copy books?
Currently, my Tarot Guides are only available as a soft copy, downloadable eBook. Although many people have requested a hard copy, it would significantly increase the price of each book. So, I want to save you $$$!
If having a hard copy would make life easier, I recommend going to your local printers and asking for them to print and bind your eBook.
How can I read the eBook on my computer?
Due to the size of the eBook, it arrives inside a zipped folder that must be unzipped for access. Download the zipped folder to your computer. Go to the folder, right click on it and extract all files. Go to the files you have extracted and choose the PDF file to read the eBook. You must have Adobe Reader on your computer to view PDF files, and most computers come with it already installed. If not, you can download it for free at http://get.adobe.com/reader/. It is best to have the most up-to-date version of PDF Reader.
How can I read the eBook on my iPad or iPhone?
The eBook is delivered inside a zipped folder due to its large size. This folder must be unzipped before the eBook can be accessed. To read the eBook on your iPhone or iPad, go to iTunes and download the free WinZip app. Download the zipped folder from Biddy Tarot onto your iPhone or iPad. Open the WinZip app, find the folder from Biddy Tarot and unzip it. Open iBooks to read the eBook.
How can I read the eBook on my Android phone or tablet?
Due to the size of the eBook, it comes inside a zipped folder that must be unzipped for access. To read the eBook on your Android phone or Android tablet, go to the Play Store and download both the free Adobe Reader app and the free WinZip app. Download the zipped folder from Biddy Tarot onto your phone or tablet. Open the WinZip app, find the folder from Biddy Tarot and unzip it. Open the PDF file to read the eBook.
How can I read the eBook on my Kindle?
The eBook comes inside a zipped folder due to its size, so the folder must be unzipped for access. There are several options available for reading the eBook on your Kindle:
Go to the Play Store and download the free WinZip app and also the free Adobe Reader app. Download the zipped folder from Biddy Tarot onto your Kindle. Then go to your WinZip app, choose the Download folder, find the eBook and touch it to unzip. Now you can read the eBook as a PDF.
or To read the eBook as a Kindle book, save the Biddy Tarot folder to your computer. Right click on the folder and extract the files. Hook your Kindle to your computer using a USB cord. Find the .mobi file from Biddy Tarot, and drag it into your ‘Books’ folder on your Kindle. Open your Kindle and choose ‘Books’ to read the eBook.
or You can send the eBook to your Kindle. You will need the MOBI version from the zipped folder. Follow these directions for sending the file to your Kindle device if you own a PC. And these directions if you own a Mac.
Do I need anything special to attend the Masterclass webinars?
If you’re new to participating in a webinar, don’t worry – it’s super easy. It’s just like a class or a workshop, but online. You won’t need Skype or any special program, just a good internet connection.
After you complete your registration, you will receive a link to the class via email. On the day of class, click on the link and you’ll be taken into the webinar. Once you’re in the webinar, you’ll be able to see and hear Brigit. We recommend using Mozilla Firefox to view the webinar.
I can’t be at the live webinar. Will it be recorded?
Yes! All of our Masterclasse webinars are recorded and the recordings are sent out within a couple hours of the class, so you can view it at your convenience.
The webinar will not load and is stuck. What do I do?
Try copying and pasting the webinar URL into a fresh new window. You may want to copy the URL, close your browser entirely, open up your brower again, and paste the URL into the address bar.
The recorded webinar is just showing a gray screen.
If the recording seems to be hung up, try clicking on any one of the slides in the left-hand column. This will usually trigger the video to begin playing. You can also try copying and pasting the video URL into a fresh new window.
If you still are unable to watch the recorded webinar, please check that you have the most up-to-date Flash Player installed and try viewing from your Mozilla Firefox browser.
Getting in Touch with Brigit
Can I interview you?
While I can’t accept every invite to be interviewed, I would still love to consider the opportunity. Please contact me here and provide your details including your subscriber numbers or audience size, your audience type, and the format and topic for the interview.
Will you write a guest post for my blog?
Same response as above, love!
Can I write a guest post for your blog?
From time to time, I do accept guest posts. I only take a limited number each year and the quality and content of the post must be highly relevant, authentic and compelling for my audience. Please contact me with what you have in mind and if it is a good fit, I will give you an indication of the next available publishing date.
I have created a new Tarot deck / written a new Tarot book / build a new website. Will you check it out and share it with your audience?
Firstly, congratulations! What an achievement!
You are most welcome to send along something that you’d like me to review, however, please note that I only do reviews very rarely, and only for items that I end up truly adoring. More often than not, I only recommend those products, services and websites that I have personally sought out and use myself. So, keep this in mind when deciding whether to send something to me for review.
On the other hand, I have some limited opportunities for paid advertisements on my website. To find out more, click here.
Can you teach me to read Tarot?
At this stage, I do not offer 1:1 Tarot tutorials.
Contact the Biddy Tarot Team
If your question isn’t covered in the FAQ above, please send us a note. Remember, we LOVE short & succinct emails. And we will respond in the next 2-3 days (during normal business hours/days) if not sooner.